Last updated on: Wed, Jun 19, 2013

Archive for March, 2010

Lighthouse Automotive Code of Ethics

Friday, March 26th, 2010

 

As a member of the National Automobile Dealers Association this dealership subscribes to the following principles and standards. Implicit in this code is the requirement that NADA members comply fully with all federal, state and local laws governing their business.

 

We pledge to:

 

·        Operate this business in accord with the highest standards of ethical conduct.

·        Treat each customer in a fair, open and honest manner, and fully comply with all laws that prohibit discrimination.

·        Meet the transportation needs of our customers in a knowledgeable and professional manner.

·        Represent our products clearly and factually, standing fully behind our warranties, direct and implied, and in all other ways justifying the customer’s respect and confidence.

·        Advertise our products in a positive, factual and informative manner.

·        Detail charges to assist our customers in understanding repair work and provide written estimates of any service work to be performed, upon request, or as required by law.

·        Resolve customer concerns promptly and courteously

·        Put our promises in writing and stand behind them.

Jeff Grimm—Owner

Bart Rinkenberger–General Manager

Ben Kaiser–CFO

Mike Grimm–Service Manager

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Meet Mark Schneider–Parts Consultant

Wednesday, March 17th, 2010

mark

Name/Ages of your family members along with any details you want to share:

Mark–35

Andrea–29

Ethan–8

Foxy (dog)–11

How many years at Lighthouse Automotive:  2

What you like most about your job/workplace:  Family Atmosphere

Hobbies/Things you enjoy during your free time:  Guitar.  Been playing since I was 13 years old.  Also enjoy working on cars/motorcycles.

Favorite Food:  Pizza

Favorite Movie:  Forrest Gump

Favorite Book:  Don’t remember the last one I read………

Favorite quote/piece of advice:  “I don’t trust this kid any further than I can throw him”.

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$50.00 Tire Rebate!!

Monday, March 8th, 2010

tiresBuy any 4 tires from Lighthouse Automotive and recieve a free $50.00 mail in rebate.  This offer is good through May 15th.

Lighthouse has a huge selection of all brand name tires including: Bridgestone, Firestone, Michelin, Goodyear, Continental, Uniroyal, and BF Goodrich.  We also offer a free lifetime tire rotation with the purchase of 4 tires.  We guarantee the lowest tire price!

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2nd Lighthouse Group also makes Fairfax plant newsletter

Wednesday, March 3rd, 2010

Exerpt from Fairfax assembly newsletter after 2nd group.

Lighthouse Automotive Dealer Makes another trip to Fairfax

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On Thursday, February 18, another group of 31 employees and family members from Lighthouse Automotive Buick/GMC braved the cold weather to visit Fairfax Assembly. Lighthouse is located in Morton, Ill., about 375 miles from Kansas City. This eager group wanted to see firsthand how the cars they are so proud to sell are made. While at Fairfax the Lighthouse group was given a tour of the plant by George Ruiz, Don Schweer, and Dave Robertson and listened to a GM/UAW presentation about the history of Fairfax Assembly and the future of GM. John Melton, UAW 31 Chairman, and Plant Manager Rex Blackwell spoke to the group and answered many questions
about our facility, our products and our people. To say the least the group was very impressed with our facility.

“Thanks to all of you for your hospitality and the great tour,” said Jeff Grimm, Lighthouse Automotive owner. “We were proud to be selling the new LaCrosse before we came, but that was reinforced big time after meeting all of you.”

The following are comments from our visitors:

“Wow this place and the people are amazing”

“I never imagined a ‘factory’ to be like this. It is poetry in motion watching these cars being built by the thousands of employees, everyone was no nice and so busy.”

“This is the most quiet and soundly built car I have ever worked on. No customer complaints. Keep up the great work!”

“No wind noise. No squeaks. No rattles. No comebacks.”

“We love the LaCrosse and our customers are very impressed with the quality of the vehicle, it is second to none!”

Special thanks to the DVT team for making the visit extra special for our guests. The team at Fairfax should feel very good, once again, about the accolades that Lighthouse gave to Fairfax.

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Lighthouse Automotive makes Fairfax, KS weekly newsletter

Wednesday, March 3rd, 2010

Excerpt from Fairfax KS plant weekly Newsletter 

Visitors Impressed with Plant and Team

img_0422On Tuesday, 31 employees and family members from Lighthouse Automotive Buick/GMC visited Fairfax Assembly. Lighthouse is located in Morton, Illinois, about 375 miles from Kansas City. On February 19, Lighthouse will bring another group of employees to Fairfax for another visit.

This eager group wanted to see firsthand how the cars they are so proud to sell are made. While at Fairfax the Lighthouse group was given a tour of the plant by George Ruiz and listened to a GM/UAW presentation about the history of Fairfax Assembly and the future of GM. John Melton, UAW 31 Chairman, and Plant Manager Rex Blackwell spoke to the group and answered many questions about our facility, our products and our people.

Lighthouse Automotive braved the cold weather to visit Fairfax.

“Thanks to all of you for your hospitality and the great tour,” said Jeff Grimm, owner of Lighthouse Automotive. “We were thankful and proud to be selling the new LaCrosse before we
came, but that was reinforced big time after meeting all of you.”

One participant mentioned that the plant was so clean, much
cleaner than was anticipated. Following are some additional
comments regarding the visit:

“We are your biggest fan. We want you to succeed and we are behind you supporting you 100%.”

“We love the LaCrosse and our customers are very impressed with the quality of the vehicle, it is second to none!”
“We are doing everything we can to win customers for GM one by one.”

“We are proud to sell this vehicle.”
“Thanks SO MUCH for the hospitality and kindness that your plant showed. It was very informative and helpful for us to sell and defend ‘our’ product, the LaCrosse.”

The team at Fairfax should feel very good about the accolades that Lighthouse gave to Fairfax. In return, we should all know and feel good that our Dealers are out selling our products, talking positive about our products. They are engaged in selling one customer at a time while taking care of new and existing customers with the utmost professionalism and concerns. From Fairfax Assembly to Lighthouse Automotive Buick/GMC thanks for the great visit and we look forward to seeing your next group on February 19.

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